Make your stay a little greener, one tap at a time.

A step-by-step guide to connecting for the first time
📲 Covers:

• Downloading the app

• Scanning the QR code

• Activating your socket

• Setting up your stay

• Adding payment

What to do when your balance runs low
💳 Covers:

• Adding more credit

• Extending your stay time

• What happens if your balance hits £0

• Low balance alerts

If you’re plugged in but nothing’s happening
⚡ Covers:

• Checking your connection and setup

• Power delay FAQs

• What to do if usage isn’t showing

• When to speak to the site team

Get to know your live data and carbon impact
📊 Covers:

• Live usage and cost tracking

• Estimated spend breakdown

• Viewing past sessions